With Delhaize website, Belgium witnessed revolution in food distribution as it introduced sucursalisme, groceries shops, wines, colonial goods, spirits form a central warehouse. It journey started from 1883 and is still continuing with lot of changes in its structure and services. As of 2009, it has around 790 stores. Delhaize has various formulas stores like AD Delhaize, supermarkets Delhaize, Tom & Co, Red Market which generates a turnover of 4.6 billion Euros. The company has around 17,000 employees working in it along with Delhaize customer service. The total network of Delhaize consists of 2732 stores according to the 2009 data.
Delhaize provides various services like lotto and post point, mobile more, self-scanning, wine tips and additional services. More products like Bingo and Post points are found in stores at various locations. Mobile more helps in calling and sending SMS at cheaper prices. Self-scanning helps in saving a lot of time when the customer is doing shopping by simply scanning the purchases while putting products in cart. Unlike other stores, Delhaize also provides some tips to customers in addition to providing various qualities of wines through Delhaize customer service. However, some other additional services like different payment methods, selling tickets, special carts are also available to the customers.
Contact Delhaize customer service
Customer service provided by Delhaize is very unique as it provides separate space for different entities like customer, online customer, journalist, media governed or advertising, supplier. Each entity has different needs and hence different customer services are provided for them. Delhaize customer service always accepts feedback from the customers. Whether the customer wants to write complaint regarding the product or write some positive feedback, he/she can write to the customer care or to any employee in the store itself. A form can also be filled in the website as customer service replies as soon as possible.
Customers can make use of telephone service by Delhaize customer service by calling to 0800-95713. For international calls, customer should call to +32 800-18.104.22.168 which is toll free from Luxembourg or +32 2.412.21.11 for fee. Customers can also mail to Delhaize customer service, street osseghum, 53, 1080 Brussels. If the customer wants to mail the customer service, they can write mail to [email protected] Any other suggestions can be written to the customer service by filling the form online by providing various personal details like name, telephone, card number, address and name of store and store type.