EBay was founded in 1995 with its headquarters at Hamilton Avenue, san jose, CA, United States. It is an e-commerce multinational company based in America and provides services to consumers and businesses through internet. Since the company was started by pierre Omidyar in 1995, it has been in the path of success and today, it is one of the multibillion-dollar businesses operating in around 30 countries. EBay.com is the online shopping website being managed by the company through which people can buy and sell variety of goods and services all over the world with best eBay customer service.
Wide range of tools and services
With the advancement of various technologies, eBay is trying hard to make both buying and selling easier for the people by providing eBay customer service. eBay stores Markdown manager, E-Mail marketing improvements, new promotion boxes feature, free shipping, eBay MapIt, My world, Skype buttons, eBay pop, eBay Deal finder are some of the services eBay provides for its customers to ease buying and selling. Some of the products being sold/ bought in eBay are baby products, cameras, electronic goods, electric goods, beauty products, toys, apparel, business and industrial products, computers and consumer electronics, musical instruments, video games, pottery and glass etc.
How to Contact eBay Customer Service
EBay provides best eBay customer service and customers are guaranteed with excellent experience making sure that every customer is provided with the needed help. There are three options through which customer can contact eBay- chat, e-mail and call. In order to chat with the customer service team, help and contact section can be clicked in the website which has separate sections for every query and then ‘chat’ can be clicked finally to directly chat with the customer care employee.
E-Mail and Contact Number
Customers can also e-mail to the eBay customer service directly from website. In the eBay website page, “contact us” link can be clicked which further navigates to a page where “e-mail” option is displayed. Based on the customers’ questions, it may take from 24 to 48 hours to get response from the customer care service. However, in order to speak directly to the customer care, customers should go to the same contact page and then click on “call” option which generates a unique ID and gives contact number for the selected sub section. Then, IVR transfers the call to the customer care employee. The best time to call the care was from 9:30 AM to 7:30 PM which works 7 days a week.