Zalando is an entity that gathers young professionals from around 100 countries that are infused with great passion. With some business instinct, Zalando was created as an online fashion leader which delivers various fashion products to the customers’ homes across the entire Europe. In 2008, online shopping was considered as highly unsafe and unsecure. But in 2015, Zalando is being operated in around 15 European countries with collaboration from different brands so that customer can do secure and convenient shopping through their laptops or desktops. Zalando is especially considered as e-commerce giant in Germany where the company has relative economic base when compared to other nations along with Zalando Customer Service.
Wide Range of Products
Zalando has products for all age groups- children, men and women that suits for different tastes of customers. Jeans is the unique product in Zalando stores as it perfectly has all kinds of models, washes- boot cut, skinny, straight and all kinds of decorative items for a casual look. Many brands are available in their online stores with wide range of collection so that customers have many options for them to pick their products from many brands that suit their budgets. Wide range of categories is being maintained by the online store various projects are taken up in order to provide best Zalando customer service.
Zalando Customer Service
Zalando Customer service is provided to customers in various forms. Customers can directly get their issues resolved by various solutions given in help topics which aere available in their online page. Customers can also click the sub section in order to get solutions for their issues very quickly. Payment, gift vouchers and discounts, returns and refunds, dispatch are all maintained in separate pages under the heading “customer service”. Customers can simply contact these services so that they can get answers for their doubts very easily.
Free Customer Service
Customers can contact free Zalando Customer service anytime at: 0800 490 80 through phone. Customer service is however available from Monday to Friday (8 AM to 8 PM) and on Saturdays and Sundays from 10 AM to 6 PM. Customers can also approach customer service by filling “contact us” form provided in their official website. This form asks for customer details like name, email, subject and the final field for the description of issue. Later on, the customer service employees directly come into contact through the concerned email provided by the customer. Zalando is also active in various social networking sites like twitter, facebook etc.