Amazon Customer Service

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About Amazon

Amazon is an electronic commerce company based in America with its headquarters in Seattle, Washington. Amazon.com is especially an online bookstore and is internet based retailer in United States. However, it later diversified its products by selling Blue-Rays, DVDs, and CDs etc. Jeff Bezos is the founder of Amazon and serves its customers worldwide providing wide range of services. Amazon.com is also well known for its fast shipping, kindle and virtual selling of books online. Amazon customer service serves each and every customer with high quality. In order to satisfy their customers, they set a different milestone every time. And, this is one of the important goals of Amazon.

Amazon Web Services

Amazon Cloud Products and Services

Amazon offers wide range of web services like storage, global compute, analytics, database, deployment services and applications which helps organisations to offer services fast at lower IT costs along with Amazon customer service. Hence, many large enterprises trust theses services by using mobile and web applications, game development, loT, data processing and warehousing, archive, storage and others. Through Amazon.com, people can buy various products like software, video games, apparel, electronic, food, furniture, kindle readers, toys, jewellery, laptops and mobiles. Even some low end products like USB cables are being sold by Amazon through AmzonBasics. Also, Amazon is the largest provider of cloud services in the world.

Amazon customer support

Amazon.com/help

Best Amazon customer service is provided to the customers for wide range of issues. All the issues are listed in the help page of their official website. Some of the broad sections in which help is provided are

  • Orders
  • Gift cards
  • Payments
  • Returns and refunds,
  • Account details and manage addresses

Note: If, however, you do not find the answer to your query in webpages through FAQ list, customer can contact through chat, telephone or e-mail services provided by Amazon customer service.

Amazon Echo

E-mail, chat or telephone

When the customer direct himself to the contact us page, the page asks to select the issue which the customer is facing. The dropdown list has several issues like delivery issues, product issues, quality issues, promotions, refunds and returns issues. Further, you can select the details of the issues. Finally after selecting the details about the issue completely, Amazon customer service provides relevant solution for the issue. However, you can contact Amazon through various social networking sites like Facebook, twitter and the Amazon blog – which they maintain regularly. Amazon also provides any app only services in order to boost sales through mobile app rather than web page. With all these features, it provides Amazon customer service with high quality.

Amazon Gift Card

Amazon Belgium FAQs

  • How Amazon AWS works?

AWS stands for Amazon Web Services. It is a secure cloud services platform providing compute power, database storage, content delivery and other functionality to help businesses scale and grow. AWS Marketplace offers free and paid software products that run on the AWS free tier. In Other Words; Amazon Web Services (AWS) is simply a family of cloud-computing applications that allows users to rent out Amazon’s servers instead of buying their own.

Big multinational companies like BMW, Netflix, Airbnb, Unilever etc. use AWS! However, AWS is free in Belgium; and you are fully authorised to use the products on Amazon AWS – click on the link to create a free account.

AWS is absolutely free as long as you use the services that are listed under Free Tier and you use as per your recommend Free Tier usage limits. Some services are not free but, the Free Tier is enough if your primary objective is to get access to the basics of AWS and get yourself well-acquainted with AWS.

This Is How It Works

Many companies that run big websites or apps let Amazon’s cloud-computing platforms handle their data and computation for three main reasons.

  • Renting servers with Amazon Web Services helps them save time since Amazon will take care of the servers’ security, upgrades, and other maintenance issues. Because Amazon Web Services has many active users, it is also able to achieve high economies of scale, driving the cost of a single server down. So, users pay less when renting servers with Amazon than when they purchase their own servers.
  • AWS has advanced security features and a significant number of online security experts on staff that keeps the stored data on their platforms highly secure. Home Depot, Sony, and Target bought their own servers instead of using Amazon Web Services, and, as we know, their servers were broken in by hackers.
  • AWS is also highly reliable. It keeps multiple copies of the app and data at several independent data centres around the world, so your information will still be safe even if a natural disaster strikes one of the data centres.

Overall, Amazon Web Services makes running applications and storing a large amount of data more accessible, faster, and cheaper. This is why they control 34% market share of the total cloud computing services space (as of 2017), more than that of its competitors (Microsoft Azure and Google Cloud).

  • How many services do AWS offers?

AWS operates worldwide. In 2017, AWS comprised more than 90 services spanning a wide range including computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things.

Note; You can also sell in AWS marketplace – since it offers a new sales channel for ISVs and consulting partners to sell their solutions to AWS customers. Amazon makes it easy for its consumers to find, buy, organize and manage software solutions including SaaS, in just a few minutes.

If you want to list your products, register with Amazon AWS now!

  • What Amazon Echo Can Do?

Amazon Echo has a shape of a cylindrical Bluetooth speaker, and the device has built-in Omni-directional speakers that play music and other audio. But it is much more than just a Bluetooth speaker. Amazon Echo is another milestone in the voice-controlled computers of science fiction like Smartphones with voice-recognition capabilities. It is something we have been seeing in television and movies for decades.

You can ask this device to play some music, and you can even ask your daily horoscope, weather forecast and also add the item in a shopping list, hear the news, and much more. When you connect to the Echo, then you will be required a Wi-Fi network. Amazon is adding more services to the Echo all the time and has made the Alexa cloud service. If you have more than 1 Echo, Echo Show, Echo Dot or another Alexa-enabled device in your home, Alexa will respond to the closest device which you have.

  • How Amazon Gift Card works?

When you redeem an Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more Gift Card to your account, the funds will be deposited in Your Account and will be automatically applied to your next eligible order. This will be used to pay for any future items purchased on Amazon. The balance of the gift card never expires.

So, if you want to buy stuff on Amazon with a Gift Card;

  • Click on ‘Apply a Gift Card To Your Account’
  • Now, enter your claim code and click on ‘ Apply To Your Balance.’

TIP: You can also enter your claim code during checkout.

NOTE: You won’t be able to redeem your gift card while doing online shopping for Apparel, Electronics, DVDs, Books, Computers & more 1-click service unless you redeem the gift card funds to your account first.

  • How Does Amazon affiliate program works?

Amazon Affiliate Program means you are advertising certain products listed on Amazon on “your own” website. For high-grade results, it is recommended to design a professional looking website, and hence you are required to spend some money to get things started. The cost of developing a site is as low as just a few dollars to get started. It all depends on what you are looking to design. As the site grows bigger and attracts more traffic, it is easy to promote your website and present your visitors with a better experience.

The moment your website is active, you can instantly go to the Amazon Affiliate registration page and sign up for the program. Approval is quite easy as long as you give all necessary data correctly; you may also require to fill up tax forms. Once accepted, you get way to Amazon affiliate dashboard which gives options to search for products and view earning/performance summary.

Build the Website

The first step in creating an Amazon Affiliate business is designing a website. As suggested earlier, it is best to use an able looking website. As this also helps in the approval process for the Amazon Affiliate program. Buying a website means you need to spend money on a domain name and hosting services; free blank templates are often comes under the category of a bonus. It’s very essential to make your website attractive and easy to operate for your visitors.

TIP: If you don’t know how to create a website hire a developer who specializes in creating Amazon affiliate Web sites.

Earning Revenues

The tools granted to you after being approved by Amazon provides links to all kinds of products available on the Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more website. Each stock has a unique link that you can use and post that stock on your website. The method is quite simple, as explained below:

  • A potential customer visits your website and clicks the affiliate link.
  • Amazon then redirects a person to the product’s page.
  • Assuming the visitor actually purchases that product, you get a commission or percentage of the purchase price.
  • You can withdraw the revenue via check, gift card, or direct deposit. When it meets the minimum withdrawal threshold set by Amazon.
  • Different product categories offer different amount of commissions. Some product categories provide as little as 1% commission, while others are quite higher up to 15%.

The highest rate of commission is 15% from the purchase price. And it is provided from several categories under the Amazon Affiliate Program. However, the most rewarding categories are not necessarily the easiest because you have probably thousands of competitors online. It is best to pick a niche that you like and are familiar with; this way you will find it easier to create meaningful content your visitors can relate to.

Now that you are well-acquainted with this amazing and profitable affiliate program from the retail giants on the web Online Shopping for Electronics, Apparel, Computers, Books, DVDs & more. You can sign up for Amazon’s Affiliate Program!

  • How Amazon Got Started?

Jeff was doing extremely well before starting Amazon. He was working as a Wall Street Investment Banker where Jeff came across an interesting statistic in 1994. The figure showed many web users growth at 2300 % annually. And, then Jeff was drawn by this figure and decided to jump into e-commerce. He made a list of top 20 things which he could sell. And decided to sell books because of their universal appeal.

He named the company Amazon after the river. His main objective was to bring about the scale of the business with the initial tagline “Earth’s biggest bookstore”. And the ‘Rest is history.’

Interesting Trivia – There was a bell in the garage where Amazon was started. It rang each time they received an order. By the end of the first month, Amazon shipped books to 50 states in US and 45 countries worldwide. The bell was continuously ringing, and Jeff had to discontinue the practice.

For more information on how Amazon started in Belgium, visit its official website!

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