About Zen
Zen Internet has grown in to a company from pioneering ISP which provides data, hosting and voice services to residential and business customers in UK. Through this network, customers can communicate, pursue and collaborate with their long term goals. In this highly connected world, Zen provides an opportunity of infrastructure business in order to compete. The mission of Zen is to provide best class ISP service in UK which constantly requires investment, assessment and development. The operational processes and technical infrastructure can be reviewed to identify various opportunities through Zen customer service.
Services
Wide range of services are provided to its customers by Zen- cloud and hosting, voice, networking and connectivity, managed services and professional services. Under cloud and hosting services, the services provided to the customers are infrastructure, web and app hosting, hosted exchange, cloud platforms and database hosting. Under networking and connectivity services, Zen provides leasing and IV VPN services to its clients. Both ISDN and Sip services are provided under voice services. Managed cloud hosting and managed networks services are provided under Managed serices. All these services are aided by Zen customer service.
Help and Support
Zen customer service helps customers to manage their accounts through billing, tracking order, portal guide, moving home, updating contact details and lost username or password. Separate customer service is provided to small businesses, medium and large businesses. Customers can contact technical service, billing and other customer services at 01706 902001. For medium and large businesses, customers can contact at 01706 902902 for technical support, billing and other customer services. Phone services can be availed from Zen customer service along with troubleshooting and other issues in support forum where many customers post their questions regarding the services provided by Zen.
Contact Zen Customer Service
Any query regarding technical issues can be contacted directly to Zen customer service. However, customer has many other options to get help and support from the customer care. Help and support section in the site is especially dedicated for this purpose as Zen values its customers’ satisfaction. Any question posted in Support forum is answered as soon as possible. Live chat is also enabled from Monday to Friday (10AM to 4 PM) excluding public holidays and bank holidays. Customers can also email to support@zen.co.uk. Technical support can be contacted from 8 AM to 8 PM on weekdays and from 9 AM to 5 PM on weekends.
